QCI Surpasses 100 Patent Assets in Casino Technology Innovation
Portfolio includes 68 pending applications and 47 granted patents, strengthened by the addition of the VizExplorer
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SAN DIEGO, Sept. 03, 2026 (GLOBE NEWSWIRE) — Quick Custom Intelligence (QCI), a leader in unified technology for casino resorts, today announced that its intellectual property portfolio has surpassed 100 patent assets, including 68 pending patent applications and 47 granted patents.
The portfolio covers data visualization and spatial analysis; gaming intelligence and player-value analysis; customer relationship management, casino-host productivity, and player development; and QR-code-enabled gaming, player tracking, loyalty, bonuses, and wagering.
QCI’s portfolio has been further strengthened by the addition of the VizExplorer patent portfolio, which includes established priority dates reflecting a long history of casino technology development. Patent priority dates establish when the underlying inventions were first claimed and can be significant in distinguishing them from technology developed later.
“Andrew and Dr. Ralph have a rare ability to take highly complex technology and connect it to the realities of casino operations,” said Deana Scott, CEO at Raving. “What stands out is not simply the volume of innovation, but the continued focus on addressing practical industry challenges.”
“Adding the VizExplorer portfolio brought together a deep body of invention with long-established priority dates,” said Andrew Cardno, CTO and Co-Founder of QCI. “That history makes this a formidable portfolio and reflects decades of research focused on solving complex casino operational challenges.”
Examples include conic heatmap visualizations that help operators identify location-based patterns across a gaming floor, technology that analyzes game placement, and systems that organize casino-host portfolios and productivity goals.
The portfolio demonstrates QCI’s longstanding focus on casino operations. That focus continues today through QCI Resorts™, the company’s Unified Business Platform for Resorts, designed to move operators beyond fragmented departmental software toward one shared, real-time system for the broader resort operation.
QCI continues to invest in research and development focused on the evolving needs of casino and resort operators.
ABOUT QCI
Quick Custom Intelligence, Inc. is an agentically run technology business where agentic technology has managed nearly every aspect of our business. Applying this agentic platform, QCI delivers and supports its AGI Platform and QCI Resorts™, the Unified Business Platform for Resorts. Deployed across more than 325 casino resorts throughout North America, Australia, New Zealand, Canada, Latin America, and Europe, QCI’s technology supports more than $42 billion in annual gross gaming revenue.
QCI is leading the industry’s transition beyond fragmented software stacks, integrations, and data warehouses toward a single real-time system for all resort operations. Built specifically for gaming and hospitality, QCI Resorts is a unified hospitality, food and beverage, marketing, loyalty, guest engagement, operations, and enterprise platform supporting a common AI layer, while gaming systems remain integrated. The result is a foundation for real-time operational intelligence, natural language operations, and agentic AI across the casino resort enterprise.
QCI was co-founded by Dr. Ralph Thomas and Andrew Cardno and is headquartered in San Diego, California, with offices across North America, including St. Louis, Denver, Seattle, and Phoenix.
Main phone number: (858) 299-5715.
Learn more at https://qci.ai/.
ABOUT ANDREW CARDNO
Andrew Cardno is a distinguished figure in the realm of artificial intelligence and data plumbing. With over two decades spearheading private Ph.D.- and master’s-level research teams, his expertise has made significant waves in data tooling. Andrew’s innate ability to innovate has led him to devise numerous pioneering visualization methods. Of these, the most notable is the deep zoom image format, a groundbreaking innovation that has since become a cornerstone in many of today’s mapping tools.
His leadership acumen has earned him two coveted Smithsonian Laureates, and teams under his mentorship have earned 40 industry awards, including three pivotal gaming industry transformation awards. Together with Dr. Ralph Thomas, Andrew co-founded Quick Custom Intelligence, amplifying their collaborative innovative capacities. Throughout his career, Andrew has contributed to more than 150 patent applications.
Across various industries—whether telecommunications with Telstra Australia, retail with companies such as Walmart and Best Buy, or the medical sector with institutions including City of Hope and UC San Diego—Andrew’s impact is deeply felt. He has enriched the literature with his insights, co-authoring 16 influential books with Dr. Thomas and contributing to more than 100 industry publications. An advocate for community and diversity, Andrew’s work has touched more than 100 Native American Tribal Resorts, underscoring his expansive and inclusive professional endeavors.
ABOUT DR. RALPH THOMAS
Dr. Ralph Thomas is the Co-Founder and Chief Executive Officer of Quick Custom Intelligence. Ralph is a product visionary in applied analytics and the founder of two companies that deliver solutions in casino gaming, education, and adult learning. As a gaming industry veteran, Dr. Thomas has substantial experience implementing analytics into single and multi-property gaming companies to drive tangible and measurable gains to the bottom line and has built business intelligence tools for multibillion-dollar casinos. Dr. Thomas is co-author of 16 books and over 80 articles on applied analytics and data science in gaming, an inventor on dozens of patents, and understands gaming from raw data up through casino operations, giving him a unique, 360-degree view of the industry.
