New Hospice Center Aims to Foster Dignity and Community Connection
Robert Phillips-Plona, director of facilities for Reserve Care (formerly Hospice of the Western Reserve), shares insights on aging with dignity, drawing from the example set by Cleveland. The article highlights the new Reserve Care Hospice Center-Cleveland, designed to be warm,…
Cleveland Akron, OH, July 26, 2026 —
A new facility in Cleveland is aiming to redefine the end-of-life care experience, emphasizing dignity and community integration. The Reserve Care Hospice Center-Cleveland, developed by Reserve Care, formerly known as Hospice of the Western Reserve, is designed to offer a more welcoming and less institutional environment for individuals and their families.
Robert Phillips-Plona, director of facilities for Reserve Care, shared insights into the vision behind the new center. He highlighted the importance of creating spaces that feel connected to the community, drawing inspiration from the city of Cleveland itself. The goal is to provide a setting that supports aging with dignity, moving away from traditional, often sterile, hospice environments.
The design of the Reserve Care Hospice Center-Cleveland reportedly focuses on warmth and a sense of belonging. This approach seeks to provide comfort and support not only to patients but also to their loved ones during a challenging time. The emphasis on community connection suggests an effort to integrate the facility into the broader neighborhood, fostering a supportive ecosystem for care.
The transition from Hospice of the Western Reserve to Reserve Care signifies a potential evolution in the organization’s approach to palliative and hospice services. While specific details regarding the operational changes or expanded services are not provided, the development of the new hospice center indicates a commitment to enhancing the physical space and the overall patient experience.
Phillips-Plona’s comments underscore a growing trend in healthcare design, where the physical environment is increasingly recognized as a critical component of patient care and well-being. By focusing on a warm, welcoming, and community-connected atmosphere, Reserve Care seeks to set a new standard for hospice facilities in the region.
Story summarized from the original created by Guest columnist, cleveland.com on www.cleveland.com, see more information here.
