University Hospitals Restores MyChart Access Following Cybersecurity Incident
University Hospitals in Cleveland has restored patient access to its MyChart system, which had been unavailable since October 22 due to a cybersecurity incident.
Cleveland Akron, OH, November 7, 2026 — University Hospitals (UH) in Cleveland has successfully restored patient access to its MyChart patient portal, officials confirmed recently. The system had been offline and inaccessible to patients since October 22.
The outage was attributed to a cybersecurity incident that impacted the hospital system’s operations. The restoration of MyChart means patients can once again access their health records, schedule appointments, and communicate with their healthcare providers through the secure online platform.
MyChart is a widely used patient portal that allows individuals to view medical information, test results, medication lists, and billing information. It also serves as a communication tool between patients and their doctors’ offices.
The exact nature of the cybersecurity incident and the scope of its impact were not detailed in the information provided. Similarly, the specific timeline for the full restoration of all affected systems, beyond patient portal access, was not immediately available. The duration of the MyChart system’s unavailability spanned over a significant period, beginning on October 22 and concluding with its recent restoration.
University Hospitals has not released further details regarding the investigation or remediation efforts related to the cybersecurity incident. Information concerning the specific date of restoration beyond ‘recently’ was not provided.
Story summarized from the original created by Staff Northeast on www.cleveland.com, see more information here.
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